Privacy Policy

Overview

Under the Data Protection Act 2018 we are required to provide information about how your personal is stored and processed.

The most important thing is… We never share your personal information with third parties.

Who we are

Our website is https://thenorthernlightscompany.com

Our primary contact address is hello@thenorthernlightscompany.com

The Northern Lights Company is a trading name of NorthernLightsCo Ltd.

NorthernLightsCo Ltd is registered in England and Wales, company number 14209535.

What personal data we collect and why we collect it

The personal data we collect from you will be used for the following purposes:

• we will contact you via email approximately once a month with news, tour updates and special offers. You can opt out of this at any time by unsubscribing via a link in the email or by contacting us directly.
• we share your names and any special requirements (eg. diet) with the partners we work with to make your trip as enjoyable as possible.

We do not collect or store your bank or card payment details. 

Your personal data is collected via:

• subscription and enquiry forms on our website
• phone bookings and booking forms on our website

Cookies

Our website uses cookies. Please refer to our Cookie Policy for further information.

Analytics

Our website collects anonymous analytics data using various third-party tools.

Who we share your data with

We never share your personal information with third parties apart from when you purchase an item on our website and then your information is only shared with our payment provider (Protected Payment Services) in order to verify your payment.

How long we retain your data

We will retain your data as long as you keep an account with us. You will require an account if you purchase one of our products. 

What rights you have over your data

You can request for your account and personal data to be deleted if you no longer require your account.

Where your data is sent

Other than to verify payment information and for our own internal marketing activities your data is not shared with any third party.

Contact information

If you have any privacy-specific concerns you can contact us at hello@thenorthernlightscompany.com.

How we protect your data

Your personal data is stored in two secure databases by The Northern Lights Company. Both these databases comply with data privacy and protection requirements.

Consent

By completing and submitting a form on our website you are consenting to this privacy notice and giving us permission to process your personal data specifically for the purpose identified. Consent is required for The Northern Lights Company to process all personal data. Where we are asking for sensitive personal data we will always tell you why and how the information will be used.

You may withdraw consent at any time by unsubscribing via a link in any of our emails or by contacting us directly on the contact us page or calling our phone number.

We may alter these Conditions at any time. If we do so, all subsequent use of our website will be governed by the newer version.